CallPilot
Automated front-desk and web receptionist SaaS providing transparent conversational lead capture, qualification scoring, and appointment scheduling.
Operational Problem
Service businesses lose inbound inquiries when staff are busy or after hours, while conventional generic chatbots produce hallucinated answers or fail to capture actionable booking requirements.
Value Proposition
A transparently automated web receptionist that engages visitors, captures structured qualification criteria, drafts appointment requests, and alerts team members.
Core Workflow Pipeline
- 1Visitor engages the web receptionist widget on the client website
- 2Automated assistant guides the conversation through defined qualification rules
- 3Structured lead record is created with priority score and contact details
- 4Business operator reviews transcript in dashboard and confirms scheduled request
Verified Capabilities
- Transparently automated conversational web intake with clear disclosure notices
- Structured qualification workflows tailored to business service definitions
- Appointment request handling with operator confirmation queues
- Multi-tenant management dashboard for review of transcripts, leads, and conversion metrics
- Role-based access control with secure tenant isolation and CSRF protections
Technical Architecture
Modern decoupled web application with a React 19 / Vite client and Node.js / Express API. PostgreSQL database managed via Drizzle ORM. AI orchestration utilizes OpenAI structured tool-calling with strict system prompt boundaries.
Security & Isolation
Full tenant isolation enforced at database query level. CSRF token validation, secure HTTP-only session cookies, and fail-closed authentication flows.
Azura Heaven
prototypeUpcoming AveroLab build currently in early development. Details, screenshots, and the live site will be published when the first production release is ready.
BidPilot
liveAI-powered RFP analysis and bid writing assistant that helps small businesses find relevant government contracts, analyze requirements, and produce winning proposals.